Strategy Planning

Strategic alignment is a critical factor in driving organisational success.

Board Room Workshops

Our boardroom workshops (preferably offsite, away from day-to-day distractions) are confidential, open, and transparent. They are designed to align the directors on the core strategies, role clarity, and accountabilities in a collaborative setting.

In busy small to medium businesses, many decisions are made on the run, often without other directors’ full knowledge, engagement or understanding. With all shareholders also working in the business, it is understandable that meeting regularly and having time to look at the business and remove yourself from the daily operations is complex. An experienced facilitator steering the workshop allows all parties to participate and contribute rather than lead discussions within the peer group and then want constructive feedback.

Directors must agree on and drive the strategy, with key actions delegated to Management to implement and report on progress and outcomes. Our Board workshops will facilitate the core strategic issues that must be aligned before drilling down to the operational level.

Team Strategy Workshops

Our team strategy workshops (facilitated preferably offsite, away from day-to-day distractions) generally go for a whole day and are tailored to your specific objectives.

Involving your team in shaping core operational and client strategies empowers and energises your culture. This collaborative approach ensures everyone is aligned towards achieving shared success; fostering an environment where every team member feels engaged and motivated to contribute to the objectives can lead to a circle of accountability across your employees due to their sense of ownership.

Asking targeted, strategically aligned questions in a workshop setting can be game-changing for a business. It is a great way to gain insights and feedback from your team and start forming an effective operational strategy.

Consider this list of questions for a workshop meeting within your business.

  • How can we ensure our customers and employees have the best experience possible, leading to strong, long-lasting connections and value?
  • How can we create even better outcomes while promoting meaningful growth and driving efficiencies where practical?
  • How do we stay connected and pivot to our customers’ constantly changing needs and expectations?
  • What are the jobs to be done that our clients want to engage our services for?
  • Are our systems and processes focussing on our clients or us?
  • What are we doing to identify and remove any challenges our customers face in dealing with us and provide a more personalized, relevant experience?
  • What is our company mission? Is it relevant?
  • How can we help our employees feel more connected to our company’s mission and boost their confidence to be more empowered?
  • How can we use technology and data to streamline and improve the customer experience across all our platforms?

If you would like more information on how we can help your business with our refreshing consulting services.